For general inquiries about the Pay by Plate Ma service, customers can contact the Customer Service Center at 27 Midstate Drive Auburn, MA 01501-1800. Customers can also reach out via fax at (508) 786-5222 or by email at [email protected].

If customers require assistance logging into their PaybyPlateMa account, they can email the customer support team at [email protected].

Customer Service Centers

There are two EZDriveMA Customer Service Centers that customers can visit for in-person assistance.

The first is located at 27 Midstate Drive Auburn, MA 01501-1800, and the second is located at 120 Tyngsboro Road North Chelmsford, MA 01863.