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How Do I Contact Customer Service for Pay by Plate MA?

You can reach the Pay by Plate MA customer service by calling our toll-free number at 1-(877) 627-7745. Our representatives are available from Monday to Friday, 9 AM to 5 PM (EST), to assist you with any inquiries or concerns.


Servicing E-ZPass MA and Pay By Plate MA

27 Midstate Drive, Auburn, MA 01501


Call EZDriveMA Customer Service Center, (877) 627-7745

TDD/TTY Only at(508) 721-7974


Email us your comment or question: [email protected]

How Do I Pay Tolls On The Toll Roads in USA?

To pay tolls on the toll roads in the USA, you have several options. You can use electronic toll collection systems like E-ZPass or SunPass, or opt for cash payments at toll booths where available. Some areas may also offer mobile payment apps for added convenience.

Who Owns And Operates The Toll Roads In USA?

The toll roads in the USA are typically owned and operated by either government agencies or private entities. Each state may have its own authority or department overseeing toll road management. For specific information about a particular toll road, you can check with the relevant state or local transportation authorities.

I Drove The Toll Roads But The Five Days To Pay Online Has Passed, What Can I Do Now?

If the five-day grace period for online payment has passed, don’t worry. You can still make a payment for tolls you incurred. Visit the official website of the toll road operator or contact their customer service to learn about alternative payment methods or potential late payment procedures.

How Do I Pay Tolls In MA If I Am Driving A Rental/Loaner Vehicle?

When driving a rental or loaner vehicle on toll roads in MA, you have a few options. Most rental companies offer electronic toll payment services, which may incur additional fees. Alternatively, you can pay cash at toll booths, or use personal electronic toll transponders like E-ZPass if you have one.

Why Can’t I Access The Secure Pages Of I Get A Message Saying TLS Error.

If you are encountering a TLS error while trying to access the secure pages of, it could be due to an outdated browser or security settings. Ensure your web browser is updated to the latest version and supports modern TLS encryption. If the problem persists, contact our customer support for further assistance.

How can I open an E-ZPass MA pre-paid account online?

To open an E-ZPass MA pre-paid account online, visit the official website and follow the account creation process.

Can I apply for E-ZPass MA through mail?

Yes, you can apply for E-ZPass MA by using the mail-in application available on the official website.

What do I need to apply for E-ZPass MA?

To apply for E-ZPass MA, you’ll need your personal information, vehicle details, and a payment method.

What are the account options and benefits of E-ZPass MA?

E-ZPass MA offers various account options with benefits like discounted toll rates and quicker passage through toll zones.

How do I open a Pay By Plate MA Registered pre-paid account online?

To open a Pay By Plate MA Registered pre-paid account online, go to the official website and follow the registration process.

Can I apply for Pay By Plate MA through mail?

Yes, you can apply for Pay By Plate MA by using the mail-in application provided on the official website.

What are the Terms and Conditions for EZDriveMA?

You can find the EZDriveMA Terms and Conditions on the official website, outlining the rules and guidelines for using the service.

How can I access my E-ZPass MA account?

You can access your E-ZPass MA account by logging in to the official website using your credentials.

Where can I find the E-ZPass MA Fee schedule?

The E-ZPass MA Fee schedule is available on the official website, providing details on various fees and charges.

What account forms are available, and how can I use them?

You can find various account forms for E-ZPass MA on the official website, allowing you to close or update your account and more.

How do I manage my transponder? Can I request new adhesive strips?

Learn how to install, add, return, replace, and request new transponder adhesive strips on the official website.

Where can I use my E-ZPass MA transponder?

You can use your E-ZPass MA transponder on designated toll roads and locations within the state.

How can I pay my toll invoice online?

To pay your toll invoice online, visit the official website and follow the instructions for payment.

What payment options are available for a toll invoice?

Various payment options are offered for toll invoices, such as credit/debit cards or electronic fund transfer.

Are there any fees for late toll invoice payments?

Yes, there might be fees for late toll invoice payments. Refer to the official website for details.

How can I submit an appeal form for a toll-related issue?

To submit an appeal form, visit the official website and follow the instructions for filing an appeal.

How can I pay a missed toll from before electronic tolling began?

You can pay a missed toll from before electronic tolling began through the official website or other specified methods.

How can I log in to my Pay By Plate MA Registered account?

You can log in to your Pay By Plate MA Registered account on the official website using your login credentials.

What are the fees associated with the Pay By Plate MA Registered account?

Find the Pay By Plate MA fee schedule on the official website to learn about the associated fees.

What are the options and requirements for a Pay By Plate MA Registered account?

Explore the official website for information on options and requirements for a Pay By Plate MA Registered account.

What account forms are available for the Pay By Plate MA Registered account?

Various account forms are available on the official website to manage your Pay By Plate MA Registered account.

What toll payment options are accepted?

Different toll payment options are accepted, including cash, credit/debit cards, and E-ZPass MA transponders.

Where are all the Toll Zone Locations in MA?

You can find a list of all Toll Zone Locations in Massachusetts on the official website.

Can I drive a rental vehicle on MA toll roads?

Yes, you can drive a rental vehicle on MA toll roads, but ensure to check the payment options and rules.

How can I calculate tolls using the Toll Calculator?

Use the Toll Calculator available on the official website to calculate tolls for your journey.

Where are the EZDriveMA Customer Service Center Locations?

For assistance, you can contact EZDriveMA Customer Service at (877) 627-7745 or visit the official website for center locations.

How to delete Pay by Plate account

To delete your Pay by Plate account, log in to your account, navigate to the settings section, and look for the option to delete or deactivate your account. Follow the provided instructions to complete the process.

How to recover Pay by Plate account

If you need to recover your Pay by Plate account, go to the login page and click on the “Forgot Password” or “Account Recovery” link. Provide the required information, and you will receive instructions on how to reset your password or recover your account.

How to login to Pay-by-Plate account

To log in to your Pay-by-Plate account, visit the official website’s login page. Enter your registered username or email address and your password. Click on the login button to access your account.

How to find my E-ZPass account number

To locate your E-ZPass account number, log in to your E-ZPass account on the official website. Once logged in, navigate to the account information or profile section, and you should find your account number listed there. – How to pay online

To make an online payment on, first, ensure you have a valid account. Log in to your account, go to the payment or billing section, and follow the prompts to make your payment securely online.

How do I pay toll by plate without an invoice?

To pay toll by plate without an invoice, you can utilize a variety of methods such as online payment portals or automated toll booths. Make sure to provide the necessary information to process the payment accurately.

What are the online payment options available?

The available online payment options include credit/debit cards, electronic wallets, and designated toll payment platforms. Select the method that suits you best and follow the instructions to complete the toll payment securely.

Can I pay toll by plate in person?

Yes, you can pay toll by plate in person by visiting toll booths equipped with toll attendants. Provide your plate number and payment method to the attendant, and they will assist you in making the payment.

Is there a grace period for toll payment?

The grace period for toll payment varies depending on the toll authority and the location. Some jurisdictions might offer a short grace period, while others may not have any grace period at all. It is best to inquire about the specific rules for the toll road you have used.

What happens if I miss paying the toll by plate?

Failure to pay toll by plate may lead to penalties or fines imposed by the tolling authority. Additionally, repeated non-payment could result in further consequences, such as vehicle registration holds or potential legal actions.

Can I dispute toll charges?

Yes, you can dispute toll charges if you believe there has been an error or inconsistency in the amount billed. Contact the tolling agency with all the relevant details and evidence to initiate the dispute resolution process.

Are toll rates the same for all vehicles?

Toll rates typically vary based on the type of vehicle, its size, and the distance traveled on the toll road. Check with the tolling authority for the specific toll rates applicable to your vehicle.

Can I set up automatic toll payments?

Yes, many toll agencies offer the option to set up automatic toll payments through various payment methods. By doing so, toll charges will be deducted automatically, making it convenient and efficient for frequent travelers.

Is my payment information secure?

Yes, reputable toll payment platforms use secure encryption methods to safeguard your payment information. However, it’s essential to be cautious and use official payment channels to avoid potential scams.

What if I have additional questions about toll by plate?

If you have any further inquiries or encounter issues with toll by plate payment, contact the tolling agency’s customer service. They will be able to provide assistance and address your concerns promptly.